Frequently asked
Answers to the common questions
The 14 answers below cover the most important topics. If something is still unclear, get in touch via the contact page.
All four games are entirely free with no in-app purchases, premium tiers or credit card requirements. Virtual chips are unlimited throughout.
Spanlounge is an entertainment-only platform. Virtual chips possess no monetary value and cannot be exchanged for cash, gift cards or any other valuable item across all games.
No registration or account is required. Simply select any game from the Games menu in the top navigation bar to begin playing immediately.
The National Gambling Helpline’s free phone line is 0808 8020 133 and is available 24 hours a day, seven days a week. More information is online at begambleaware.org. Peer support and prevention are available through GamCare (gamcare.org.uk). For free advice and information visit GambleAware at gambleaware.org. Research and information on gambling harm is available from BeGambleAware at begambleaware.org.
Yes. The site functions simple across phones, tablets and computers. All games are optimised for smaller screens as well.
We use essential cookies to maintain site functionality and retain your preferences, including consent choices. Marketing and analytics cookies are deployed only upon your separate acceptance via the cookie banner. Further details: our cookie policy.
Spanlounge is for adults aged 18 and over only. Although chips are virtual, the site uses casino-style mechanics and remains restricted to adults. We encourage parents to discuss gambling and internet safety with their children.
Your balance resets when you reload the page or close the tab, restarting each session at one thousand chips. This design choice ensures you never feel you're losing balance over time.
Spanlounge is designed intentionally so gameplay never generates prizes of monetary value. This forms the foundation of responsible operation: when nothing is genuinely at stake, the experience remains harmless entertainment. The platform contains neither sweepstakes mechanics nor gift-card rewards.
No. We don’t collect your name, email, IP address as an identifier or anything similar from your play. If you send us a message via the contact form we process it solely to respond. Read more in our privacy policy.
We’d love to hear it. Send your idea to [email protected] or use the contact form. We read suggestions and reply when there’s something to share.
Currently the site carries no third-party advertisements. Should advertising be introduced later, we'll provide advance notice and any marketing cookies will only operate with your explicit consent.
Spanlounge employs HTTPS encryption throughout the site. Since we neither collect payment details nor require login credentials, the potential security risk remains considerably smaller than on real-money platforms. Nonetheless, maintain safe practices: avoid sharing passwords and ensure your browser stays current.
Compulsive play can show up even with virtual chips. Take a break, close the page and come back later. If the concern is recurring, call National Gambling Helpline on 0808 8020 133 or talk with someone you trust. Responsible play applies to every kind of game, not just real-money ones.